IT Administrator for a leading IT Co

Application deadline date has been passed for this Job.
This job has been Expired
Full Time
  • Post Date: June 29, 2016
  • Offerd Salary Negotiable
  • Experience 2 Years
  • Gender Both
  • INDUSTRY Information Technology
  • Qualification Bachelor Degree
Job Description

IT Administrator for a leading IT Co @ Saudi Arabia

Job Description

• Willingness to travel across the kingdom with valid Saudi driving license
• Ability to communicate well with internal and external stakeholders
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
• Ability to escalate to second or third level in accordance with Help Desk escalation processes.
• Ability to work independently and in a team environment.
• Installation / trouble shooting of desktop, servers and other IT peripherals
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems. .
• Maintain overall ownership of users issue & service ensuring that they receive resolution within a reasonable time frame.
• Provide initial assessment of urgency and business impact on all support calls.
• Manage service requests, software installations, new computer setups, upgrades, etc.
• Record incident resolutions in the Help Desk tool.
• Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.

Skills

Support the following technologies:

1 Microsoft Office 2007 products
2 Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, networked copiers, NICs, Basic LAN/WAN connectivity, Servers, Router & Switches and others as assigned.

Must have a valid driving license.

Must be based in Saudi Arabia.

Saudi National preferred.

Must be a graduate

To apply for Jobs  please send your resume only at cv@symmetrical.in

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