Business Unit Manager

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

The Business Unit Manager – Business Applications has to ensure the business applications practice remains financially sustainable while delivering good customer service. Makes key sales decisions and oversees day-to-day sales operations. Works to expand business applications practice to make it more profitable and better meet the needs of the regional customers. This position operates within the context of increasing sales revenue. It is therefore very important to put in place a framework and resources for quality engagement with customers and gaining their confidence and continual business.

This role will be responsible for strategy building in the area of business applications. Preparation of the business plan for the practice in conjunction with all the key stakeholders, including the go-to-market strategy. Ownership of the revenue & margin numbers for the practice. Building partnerships & alliances for the growth of the practice. Creating new business opportunities & spearheading new business wins (revenue and order value). Creating the complete set of service offerings in business applications segments & socializing these with all the key stakeholders including sales, delivery, customers and new prospects. Creating differentiated services and solutions including IPs for the entire practice. Recruitment & development of the core sales team. Identify training/certification requirements and proactively request trainings. Ongoing support to sales. Inputs to program management, project management & overall project governance.

This role will report to the Head of Sales – Al Futtaim Technologies and will be based out of Dubai, U.A.E.

To be a successful in this role, you should have a bachelor’s degree in engineering. Masters in Business Administration is a plus. Minimum of 10+ years of previous relevant experience in business application / IT software space. Proven track-record in building a business application practice. Good network in the industry, product companies, consultant circle and influencers. Prior exposures of retail, manufacturing & construction verticals. In terms of domain technical kinowledge & experience, have extensive experience in the areas of – Microsoft Dynamics Ax / CRM / GP / Nav, Microsoft Dynamics 365, Microsoft Office 365, Microsoft Share Point.

The Business Unit Manager – Business Applications will have to demonstrate excellent leadership qualities, be customer focused and be able to handle multiple and often conflicting priorities. It is essential the incumbent should have excellent interpersonal skills and a collaborative management style. Excels at operating in a fast pace, community environment. Have the ability to look at situations from several points of view. Delegate responsibilities effectively. Should have a high comfort level working in a diverse environment. Open to direction and collaborative work style and commitment to get the job done. Manage cross-functional relationships effectively.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.