Clinical Nurse Manager – Reproductive Medicine & Gynecology

Sidra’s Vision is:  “Sidra Medical and Research Center will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class:     Patient and Family Centered Care      Health Education        Biomedical Discovery

Sidra works closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation across  all three activities to raise the standard of health and health care throughout the State of Qatar.

• Serves as a professional and clinical role model for staff and acts as an advocate for patients and their families
• Ensures that patient care is provided in accordance with established standards of nursing care, policies, guidelines and protocols of Sidra and the State of Qatar
• Plans for safe staffing patterns, while meeting the patient’s need for continuity of care. Analyzes processes and ensures staffing ratios and patient assignments are reflective of patient census, acuity, level of education, and capabilities of staff
• Contributes to the development and delivery of Family Centered Services objectives using a continuous improvement paradigm.  Works collaboratively and creatively to achieve objectives by embracing new ways of working/practice through utilizing evidence or research and taking the lead in implementing changes as required
• Develops key performance indicators for the unit
• Manages budget for the unit and ensures that patient services are provided in a timely, efficient and effective manner by utilizing the resources (manpower, material and equipment) appropriately
• Evaluates and ensures effective and efficient patient flow using a multi-disciplinary approach to facilitate a timely discharge/or transfer process to the next level of care or home
• Identifies ideas that will improve the quality of patient care and issues that negatively impact on patient care outcomes, and implements solutions to demonstrate improvements in quality data and bench marks
• Collaborates with clinical educators in planning, implementation and evaluation of patient and staff education requirements
• Communicates effectively and efficiently with patients, families and colleagues, addresses patient complaints immediately and assists in the investigation of written complaints
• Initiates changes/improvements based on patient feedback and patient satisfaction results
• Promotes the effective orientation, precepting and support of new staff and students
• Provides a welcoming work environment and monitors and tracks individuals progress
• Ensures ongoing individual performance appraisals are objectively completed for staff members and assists with action plans arising from appraisals as necessary.  Provides clear feedback to team members in a manner that is conducive to maintaining and improving performance and counsels and/or disciplines staff when appropriate
• Promotes retention of all staff by creating a healthy work environment that facilitates teamwork.
• Treats colleagues, patients and visitors with dignity and respect at all times
• Produces training needs analysis and ‘succession plans’ for the unit and supports nursing research
• Applies problem solving techniques and evidence-based practice to unit related issues.  Evaluates and ensures appropriate escalation of issues to meet patient/staff needs and resolve conflicts
• Establishes and maintains effective administrative processes on the unit, prepares reports and maintains records of activity and outcomes, and conducts unit meetings and maintains minutes
• Develops, reviews and revises unit policies and procedures as required
• Participates in organization-wide Performance Improvement activities and committees as assigned
• Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.  Provides documented evidence of performance and maintenance of skills consistent with position
• Follows all Sidra related policies and procedures.
• Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

In view of the evolving needs and opportunities within Sidra during this pre-operational phase, this position may be required to perform other duties as assigned and reporting relationships may vary.

Experience:
ESSENTIAL: 7+ years of progressive management experience in a specialty area in an acute care hospital setting in a North American Academic Institution, or equivalent in the UK, Republic of Ireland, EU States, South Africa, Australia or New Zealand.

Certification and Licensure:
ESSENTIAL: Current Nursing License from country of origin
PREFERRED: Post graduate specialty certification

Job Specific Skills and Abilities:
ESSENTIAL:

Demonstrated managerial experience in specialty area
Demonstrated experience with interviewing, hiring, mentoring and performance evaluation
Demonstrated experience with clinical Information systems, including staffing and scheduling systems, and time and attendance systems
Demonstrated knowledge and application of specialty Standards of Care
Demonstrated ability to apply Standards of Care in the analysis and development of policies, procedures, guidelines, order sets and protocols
Demonstrated ability to assess and ensure unit readiness for accreditation surveys
Demonstrated ability to use search engines and data bases for internet research
Demonstrated ability to implement strategies and operate in a challenging environment
Demonstrated ability to cope with rapid and sustained change, competing demands and tight deadlines
Demonstrated ability to develop effective relationships with a range of stakeholders internally and externally
Demonstrated ability to assess, analyze, synthesize and act upon performance data and financial information
Demonstrated group presentation skills
Demonstrated proficiency in Microsoft Office suite
Fluency in written and spoken English

• Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
• Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
• Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
• Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
• Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
• Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care

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http://careers.sidra.org/sidra/VacancyDetail.aspx?VacancyID=119136