- Offerd Salary Negotiable
- Experience 2 Years
- INDUSTRY Airline
- Qualification Diploma
We are recruiting exceptional customer service staff. Whether it be Emirates Airline or of the many airlines serviced by dnata, our goal is to ensure that our customers experience service consistent with the Emirates Group high standards As a customer service professional you could be allocated to any area across the group that provides either front-line or behind the scenes customer care, including the following:
O Levels or equivalent.
2 + years experience in a Customer Service role.
Proficiency in spoken and written English.
Vocational or Diploma (12+2 or equivalent) desirable but not required
Positive attitude with a natural ability to provide excellent service in a team environment and when dealing with people from many cultures
Some roles require one or more of the following:
Fluency in French, Spanish, German, Italian, Arabic, Russian, Mandarin
Reservation and ticketing experience
Salary and Benefits The Emirates Group is a highly profitable business comprising of dnata, one of the largest air services providers in the world and Emirates, the world’s fastest growing airline. The Group has a turnover of approximately US$12 billion and employs over 50,000 people from 160 nationalities. As part of our expansion plans we are currently looking for ambitious individuals for a wide range of roles from Travel Consultants, to Airport Service Agents. Based in cosmopolitan Dubai, you will be earning a competitive salary and exploring the world with our global travel benefits. We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.