Remote Control Desk Operations Coordinator | Qatar Aviation Services | Qatar

You will be the focal point for the reporting of any faults/breakdowns within the system and for ensuring that the necessary action is taken to minimize the impact to the operational performance. You will represent the key link between the users of the systems and the operational management and maintenance teams by keeping all parties up to date with regular progress reports on faults/breakdowns /equipment status reports.

You will coordinate the CWIS systems and EDS RC screens to detect any fault alarms and take corrective action. Receiving and logging all  system related faults/breakdowns and communication to Maintenance/Reactive teams to attend, assess and repair fault/breakdown.

You will be responsible for assessing the status of the systems and recognizing any potential issues, analyse and make decisions to avoid potential disruption/delay to the operational areas that could cause impact to consignment delays. Moreover, you will be communicating progress reports for all faults/breakdown of equipment to the relevant parties in a timely manner (SLA).

Good communication skills in English, computer literacy in all MS Office Applications, as well as a strong understanding of the company’s and their customers business and the importance of the systems in providing performance are essential requirements of the job.

All Cargo employees are encouraged to apply for this role. Please contact Cargo administration office for further information.

You should have

– Knowledge of CWIS systems and EDS RC

– Knowledge of automated ULD and Cage store systems