SERVICE MANAGER

• With P & L responsibility for achieving the set annual objectives in alignment with the General Manager tactical decisions, oversees the business unit from planning to execution.
• Responsible of the administration of the Autolab Quick Service by developing and applying policies and processes, controlling & verifying the divisional costs and analysing the overall performance of the division, including individual performance.
• Oversees operations to ensure that every Service Centre has the resources to deliver quality services and to enable the division to recognize and capitalize on business growth opportunities.

• B. Sc. /Diploma in Automotive/Engineering and/or Business Administration

• At least 10 years solid experience in the Automotive Service/After Sales
• 5 plus years of General Management experience in developing and leading sales of technical equipment/processes related to the Automotive business
• Experience in managing projects and contracts

• Proven ability to lead and manage a business, and handle complex issues and high workloads with competing with strategic priorities.
• Adept at leading a multi-cultural team that has wide skill levels and ethic back grounds
• Proactive track record engaging long term business relationships at all levels providing practical advice, guidance and hands on support in connection with the given business.

• Ability to make decisions, plan and solve problems
• Excellent interpersonal skills
• Professional written and verbal communication and interpersonal skills
• Ability to motivate teams to produce accurate work within tight timeframes as well as manage multiple projects
• Ability to maintain organization in a changing environment.

• Strategic Acting
• Develop Customer Experience Culture
• Influencing Others
• Results Orientation
• Provide a Framework for Performance
• Manage Processes & Projects
• Planning & Organizing
• Manage & Develop People